GAN2-edited
GAN2.ai

Privacy Policy

1. Introduction

GAN2 (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you share when you use our KPI management and analytics platform (“Services”).

By using GAN2, you agree to the terms outlined in this Privacy Policy. If you do not agree, you must stop using our Services.

2. Third-Party Data

We collect information in the following categories:

1. Account & Profile Information

  • Name, email address, phone number
  • Organization name and role
  • Login credentials

2. Business & Performance Data

  • KPAs, KPIs, and related performance metrics
  • Employee or team member information linked to KPIs
  • Uploaded files, notes, and attachments

3. Usage Data

  • IP address, browser type, and operating system
  • Device identifiers and app usage logs
  • Pages viewed, actions taken, and session timestamps

4. Third-Party Data

  • Data shared through integrations (e.g., accounting software, access control systems, security monitoring)
  • Information received from partners, affiliates, or contractors assisting with our services

3. How We Use Your Information

We process your information to:


  • Operate and maintain the GAN2 platform
  • Generate reports, dashboards, and analytics for your organization
  • Improve and develop new features
  • Provide customer support and respond to inquiries
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. How We Share Your Information

We will never sell your personal data. We may share your information with:


  • Service Providers & Contractors: To help operate GAN2 (e.g., hosting, data analytics, payment processing) under strict confidentiality obligations.
  • Integration Partners: Only if you connect your GAN2 account to third-party tools and explicitly approve the integration.
  • Legal Authorities: If required by law, regulation, or valid legal request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred to a successor entity.

5. Data Retention

We retain your data for as long as necessary to provide our services and meet legal obligations. You may request deletion of your account and data at any time (see Section 8).


6. Data Security

We use industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on your location, you may have the right to:


  • Access and obtain a copy of your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Withdraw consent for data processing
  • Receive your data in a portable format

To exercise these rights, contact us at privacy@gan2.ai.


8. Account & Data Deletion

To delete your account and personal data:


  • Log into GAN2 and use the “Delete Account” option, or
  • Email info@gan2.ai with your request.

Some data may remain in backup archives for security, compliance, and fraud prevention purposes for a limited retention period.


9. International Data Transfers

If you access GAN2 from outside South Africa, your data may be transferred and processed in countries with different data protection laws. We will take steps to ensure adequate safeguards are in place.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our platform, and the “Last Updated” date will reflect the latest version. Continued use of GAN2 after changes take effect means you accept the updated policy.


11. Contact Us

For questions or concerns about this Privacy Policy, contact:

Email: info@gan2.ai

Address: 96 UMBRELLA THORN PLACE, R511

PROVINSIONAL ROAD XANADU ECO

PARK, HARTBEESPOORT, NORTH